Charles Alcock is managing editor of the AIN Media Group, having rejoined the company in 2019. He has been an aviation journalist since 1986, and previously worked for AIN from 1990 to 2017, most recently as editor-in-chief. His main focus is on covering new aviation technology and business models, as well as international news.
Having been raised in the London area, Alcock studied at the University of Manchester in the UK and earned an honors degree in Politics and Modern History. He speaks English and French, and some German.

Managing Editor

Charles Alcock

Aviation document management specialist Web Manuals is offering special rates to NBAA-BACE show attendees for its Amelia Co-Author platform. The company launched the <a href="https://www.ainonline.com/aviation-news/business-aviation/2025-05-07/ai-tools-promise-efficiency-leap-business-aviation">artificial-intelligence-based editing tool</a> in May and has now been providing digital document support to the business aviation sector for five years.
New customers who sign up in Las Vegas this week or before December 31 will receive 10 million tokens with their first Amelia Co-Author license, and another 5 million tokens for each additional license purchased. The tokens serve as credits for AI usage and are intended to give clients a low-risk way to try the technology. Web Manuals is also offering a 50% discount on licenses as part of the show offer.
“On average, a single request consumes around 7,000 tokens,” explained Richard Sandström, the Sweden-based company’s chief technology officer. “10 millions tokens allow for thousands of AI-assisted edits, rewrites, or table generations. It’s an easy way to explore without over-committing on day one.”
Amelia Co-Author is part of Web Manuals’ Amelia AI suite developed to help technical editors and compliance professionals more efficient with writing, rephrasing, and structuring regulatory content. Users can ask for prompts directly within the Web Manuals platform, generating refined outputs such as simplified language, formatted tables, and reorganized sections in aviation documents.
Since early 2020, Web Manuals has increased its customer base by 306%. Initially, more demanding compliance requirements drove demand for the technology and, especially during and post-Covid, aviation companies have needed an increasingly digital approach to document management.
“Business aviation is certainly leading this charge, with our customers in this segment outnumbering airlines by almost four to one,” said Justin Raymond, Web Manuals’ director of operations for the Americas. “It was compliance linking that initially drove this uptick. It meant that changes in regulations were quickly identified and traced across all of an organization’s documentation, ensuring traceability, accountability, and efficiency in managing regulatory compliance.”
According to the company—which also has offices in New York, San Diego, Sydney and Singapore—the introduction of AI-based tools has streamlined these processes even more. It said this has given operators faster access to insights and compliance requirements.
“When we adopted Web Manuals in 2020, our goal was to simplify the admin side of manual management, and it has proven to be a long-term solution we’re very pleased with,” said Greg Mangione, director of operations at Northern Jet Management, a Web Manuals client. “Compliance linking makes it easier to demonstrate regulatory alignment during audits, and our manuals are now cleaner, standardized, and much easier for our team to manage and edit.”

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Web Manuals Offers Deals For Amelia AI-based Document Management Tool

NBAA-BACE show goers can get free tokens from Web Manuals 

Web Manuals says artificial intelligence is making its Amelia document management tool even more useful for regulatory compliance among aviation companies.

Deal Offered For Amelia AI-based Document Management Tool

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