Charles Alcock is managing editor of the AIN Media Group, having rejoined the company in 2019. He has been an aviation journalist since 1986, and previously worked for AIN from 1990 to 2017, most recently as editor-in-chief. His main focus is on covering new aviation technology and business models, as well as international news.
Having been raised in the London area, Alcock studied at the University of Manchester in the UK and earned an honors degree in Politics and Modern History. He speaks English and French, and some German.

Managing Editor

Charles Alcock

Wheels Up Experience has refreshed its private flight product portfolio with features that the company said will simplify options while also boosting benefits from its alliance with Delta Air Lines. The streamlined products were announced on Monday as part of the New York-based platform’s efforts to bolster <a href="https://www.ainonline.com/aviation-news/general-aviation/2024-05-10/wheels-continues-bleed-red-ink">flagging revenues</a> with the support of its majority shareholder Delta.
The company today unveiled a new Wheels Up membership offering with an annual fee and prepaid flight hours giving access to aircraft in the U.S. and Europe. The package includes price protection, with capped member costs on high-demand days and reduced rates for non-peak travel times.
In return for an unspecified “qualified spend,” members can earn Diamond Medallion status under Delta’s frequent-flyer program. They can also use funds on deposit for scheduled Delta flights, and eligible members will receive a 20% discount on some of the carrier’s fares.
Pay-as-you-go travelers now have the option of using Wheels Up Charter to book ad-hoc trips, earning bonus flight credits and, in some cases, Diamond Medallion status in the process. For every $50,000 spent on Wheels Up flights, customers also receive a 2% flight credit with Delta.

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