Bombardier Business Aircraft wrapped its 2019 Maintenance and Operations (M&O) USA Conference late last week in Fort Lauderdale, Florida, highlighting progress on its under-construction 300,000-sq-ft service center in Miami, as well as providing support updates on its latest models such as the Global 7500.

The event, held August 27 to 29, drew 125 customers and operators and included educational sessions and updates on key programs. It provided a venue for attendees to engage in operational discussions, gaining and sharing insights with Bombardier and other operators.

“In-depth customer-driven events such as these offer an essential channel to share important information about our products and services,” said Bombardier Business Aircraft v-p and general manager of customer experience Jean-Christophe Gallagher. “They are invaluable in helping us provide the best service experience possible.”

The conference took place as Bombardier is building a new center at Miami-Opa Locka Executive Airport to provide scheduled and unscheduled maintenance, aircraft modifications, avionics installations, and AOG support for Learjets, Challengers, and Globals. Bombardier broke ground on the center late last year and anticipates it will be operational next year.

In addition, Bombardier is quadrupling its space in Singapore and has been adding line maintenance stations, including in Dubai and at London Biggin Hill. The company further has expanded its mobile truck response team and added a Challenger 300 to the mobile support efforts.