The Air Charter Association is continuing its effort to expand industry best practices with a new qualification course for aircraft charter brokers. Designed to offer continuing professional development and reinforce the standards and best practices that the Air Charter Association promotes, the four-stage program will involve a series of training days over the next year and culminate in a qualification.
An introductory broker-training seminar is scheduled for September 17 at the Air Charter Expo at London Biggin Hill Airport to provide an overview of the program. Level one foundation training is to follow in November, beginning the qualification process. Training will also include a practical āon-airportā day to enable participants to get a better first-hand understanding of airline, handling agent, and FBO operations. Assessments will start during the second training module, continuing through the third and fourth sessions.
āThis series of training days have been designed to deliver a set of skills and experiences to enable brokers to maintain standards and best practices,ā said Julie Black, deputy chair of the Air Charter Association. āIt is an excellent opportunity for air charter professionals at all levels to learn more about every aspect of chartering an aircraft.ā
Black added the program will also cover ātopics relevant to successful relationship management as the tripartite bond between customer, broker, and operator is of paramount importance even in an increasingly digital age.ā