Nexus last month opened a new flight operations support center in the Austrian capital Vienna. The facility is the group’s second European support center, with the first being run through a Monaco-based joint venture started with French air transport logistics group FlyTrans in 2012.
The Vienna center has five staff providing a variety of operational support services, including overseeing movements and handling arrangements at particular airports within Europe. The team has experience with airport station and operational management, as well as aircraft finance and marketing.
With a particular focus on supporting clients in Central and Eastern Europe, as well as in Russia, the Nexus team will also support aircraft management operations and provide concierge services. Beyond Europe, Jeddah, Saudi Arabia-based Nexus also has operational support centers in India (Mumbai), Rwanda (Kigali), Hong Kong, Shanghai, Bahrain and the U.S.
“The experience and knowledge of our newest European office team, as well as the expansion we offer to the business and corporate aviation market, increases our commitment of offering exceptional support services in line with our Nexus vision and values,” said Nexus president and CEO Abdullah Al-Sayed.
At last month’s ABACE show in Shanghai, Nexus signed a memorandum of understanding with Asian Sky Group (ASG) to work together on plans including the formation of a joint venture company to provide flight-operations services in the Asia-Pacific region. Initially, a flight-operations center will be created in Hong Kong with ASG obtaining the necessary approvals, providing infrastructure, human resources and manpower. Nexus will provide “technical expertise, IT solutions, systems, quality control, its global network, international partnership, international certifications, relationships and resources,” said the companies in a joint statement.
Last year’s acquisition of aviation risk-management and safety audit provider Wyvern Consulting (Booth W101) marked the latest chapter in the expansion of Nexus. U.S.-based Wyvern became part of Nexus Services America following an acquisition from online charter portal Avinode. Its Wyvern Wingman and Wyvern Registered audits now are being promoted by Nexus.
The company also has partnerships with training provider FlightSafety International, security specialist FAM International and consultants MAZ AviationGroup. Last year, through its alliance with FlightSafety, it signed a contract with South Korea’s Aquila International through which it will train Korean flight dispatchers in Saudi Arabia. It has also been training staff from Nigeria.
In 2014, the Nexus flight operations center moved into a new high technology headquarters in Jeddah, and introduced a new flight dispatch system. The flight operations center includes four core teams: the service excellence team, which is the main interface with clients; scheduling and planning; flight support; and dispatch.
The Nexus office in Rwanda has been operational since early 2014, providing support across Africa. Working with local partner Crystal Venture Limited, it supports flights throughout Africa and also provides flight dispatch training for local operators.
According to Al-Sayed, in 2014 Nexus achieved a growth rate of around 24 percent in the volume of flight activity it supports worldwide. The growth rate for Saudi Arabia alone is closer to 40 percent.
The Nexus group also includes aircraft interiors specialist GDC Technics (Booth X089). The company is in the process of expanding its operation at a new 840,000-sq-ft headquarters at Alliance Airport in Fort Worth, Texas. It will maintain its headquarters in San Antonio.