Bill Carey

<a name="_GoBack" id="_GoBack"></a>Nexus Flight Operations Services has announced a joint venture with U.S.-based customer service specialist <a href="http://www.ainonline.com/aviation-news/aviation-international-news/2009-10-28/serviceelements-adds-survey-offering">ServiceElements</a> International (SEI) to offer training courses in the Middle East and Africa. Courses will be conducted in organizational resource management and related topics focusing on the human elements and issues relating to customer service within the aviation industry.


“Alongside our already well-established training program in collaboration with FlightSafety International, these organizational development programs will really bring something different to our region and allow us to raise the benchmark within the MENA [Middle East and North Africa] aviation industry even further,” said Abdullah Al-Sayed, president and CEO of Nexus, which has facilities in Saudi Arabia, Bahrain, Rwanda, India and France.


“Our workshops are very effective but input does not simply end with the workshop, as we prefer to establish long-term relationships with our clients and assist with organizational development that provides a whole-company approach to surpassing satisfactory service and performance levels,” said SEI v-p consulting and special programs Chris Crum.

News about simulators and training procedures, as well as workforce.

Nexus, ServiceElements Team on Customer Service Training

2024 Corporate Aviation Leadership Summit

Charles Alcock

News and issues regarding all manner of civil and military rotorcraft and their powerplants, including helicopters, tilt rotors and unmanned air vehicles.

News and information on safety procedures and concerns.

News and issues relating to business, corporate and private aviation, primarily regarding turbine-engine-powered airplanes and helicopters. Subjects include aircraft, engines, maintenance, operations, personnel, acquisitions, accidents, safety, security, and training.

Austrian manufacturer has yet to say which rotorcraft types it will support 

Axis Announces Plans for Helicopter Training Systems

AIN Staff

In a Corporate Aviation Leadership Summit (CALS) roundtable on retention, an aviation staffing expert and flight department leaders traded hard-won lessons on money, culture, and knowing who you’re really competing with.

The Retention Stool Has Four Legs: What Flight Departments Get Wrong about Keeping Talent

Across three separate CALS sessions, flight department leaders worked through the same hard questions about earning trust, leading individuals, and holding the line.

Leadership from the Cockpit to the Department: What Three Days of Roundtables Revealed

News and developments about airplanes, helicopters and unmanned air vehicles used in all varieties of operations, including airlines, military, business, commercial, general aviation and private.

News and issues relating to the aerospace industry that are related to the science, engineering and business of flight in space involving civil, industrial and military applications, and similar topics related to flight in the atmosphere of the Earth that are not covered more directly by other AINonline subject channels. In other words, both astronautical and aeronautical subjects, except for those aeronautical topics that are specifically covered elsewhere on this website.

The lack of 3D data is holding back some aspects of manufacturing 

Tapping Data to Safely Drive Up Aerospace Productivity

Matt Thurber

Draper to stay until the end of the year to smooth the transition

Rohloff New Textron Aviation CEO as Ron Draper Retires

News and issues concerning the aviation charter and fractional-ownership industries and markets, including company announcements, regulations, new developments and labor issues.

More In Training and Workforce

Axis Announces Plans for Helicopter Training Systems

Austrian manufacturer has yet to say which rotorcraft types it will support

The Retention Stool Has Four Legs: What Flight Departments Get Wrong about Keeping Talent

In a Corporate Aviation Leadership Summit (CALS) roundtable on retention, an aviation staffing expert and flight department leaders traded hard-won lessons on money, culture, and knowing who you’re really competing with.

Leadership from the Cockpit to the Department: What Three Days of Roundtables Revealed

Across three separate CALS sessions, flight department leaders worked through the same hard questions about earning trust, leading individuals, and holding the line.

Tapping Data to Safely Drive Up Aerospace Productivity

The lack of 3D data is holding back some aspects of manufacturing

Rohloff New Textron Aviation CEO as Ron Draper Retires

Draper to stay until the end of the year to smooth the transition

Air Charter Association Expands NextGen Group

Saxon Air executive Rachel Harvey chairs the group for young charter professionals

AINsight: Your Team Is Always Recruiting

Building recruiting reputations for your company long before a job is posted

Kawasaki To Deploy 1st Asia-Pac Loft H145 VR Simulator

Virtual-reality device allows pilots and crew to practice realistic emergency scenarios

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