Aerospace Firms Falling Short in Customer Support, Claims Accenture
Aerospace manufacturers recognize the need to deliver more comprehensive and valuable support to customers around the world, but they have failed to adequa
According to Accenture’s survey, aerospace OEMs fall short in delivering support to their growing customer base around the globe, but independent maintenance providers, such as Lufthansa Technik, have expanded their support networks, largely through partnerships. (Photo: Lufthansa Technik)
