<p>Matt Thurber, editor-in-chief at AIN Media Group, has been flying since 1975 and writing about aviation since 1978 and now has the best job in the world, running editorial operations for Aviation International News, Business Jet Traveler, and FutureFlight.aero. In addition to working as an A&amp;P mechanic on everything from Piper Cubs to turboprops, Matt taught flying at his father’s flight school in Plymouth, Mass., in the early 1980s, flew for an aircraft owner/pilot, and for two summer seasons hunted swordfish near the George’s Banks off the East Coast from a Piper Super Cub. An ATP certificated fixed-wing pilot and CFII and commercial helicopter pilot, Matt is type-rated in the Citation 500 and Gulfstream V/550. Based in the Pacific Northwest, Matt and his team cover the entire aviation scene including business aircraft, helicopters, avionics, safety, manufacturing, charter, fractionals, technology, air transport, advanced air mobility, defense, and other subjects of interest to AIN, BJT, and FutureFlight readers.</p>


Editor-in-Chief

Matt Thurber


<h3><strong>For the complete report: <a href="fileadmin/template/main/pdfs/AIN_2011_ProductSupport_Avionics.pdf">AIN_2011_ProductSupport_Avionics.pdf</a></strong></h3>
<p><strong>AIN</strong>’s readers who responded to the annual Product Support Survey once again chose Garmin as their favorite for the top provider of cockpit avionics customer service. Garmin’s rating jumped this year to 8.35, up from last year’s 8.07, making it again the sole cockpit avionics manufacturer with a rating above the 8.0 level. In second place again this year was Universal Avionics, with 7.85, down slightly from last year’s 7.92. After Garmin, the top contenders are all within a fairly narrow range, with third place going to L-3 Avionics Systems at 7.76, up from last year’s 7.58 and vaulting L-3 ahead of fourth-place finisher Rockwell Collins (7.69, down from last year’s third-place 7.78). Avidyne’s score of 7.50 put it in fifth place, ahead of Honeywell (7.36) and Honeywell’s Bendix/King division (7.11). Rounding out the cockpit avionics manufacturers were Sandel at 6.69 and Thales at 6.03.</p>
<p>On the cabin electronics side, which includes telecommunications and entertainment equipment, Aircell leads the pack with a jump to an overall average of 7.90, up from 7.54 last year, besting Heads-Up Technologies, which took second place with 7.81. Rosen Aviation moves to third place with 7.74, up from last year’s at 7.17. In fourth place is Flight Display Systems at 7.60, down from last year’s 7.95. Rockwell Collins took fifth place at 7.39, pushing Honeywell down to sixth at 7.35. Thrane &amp; Thrane scored 7.09, followed by MagnaStar at 6.31, down from 6.84 last year.</p>


AIN Product Support Survey – Part Two: Avionics

<h3><strong>For the complete report: <link fileadmin/template/main/pdfs/AIN_2011_ProductSupport_Avionics.pdf>AIN_2011_ProductSupport_Avionics.pdf</link></s

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For the complete report: AIN_2011_ProductSupport_Avionics.pdf

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